Lets get it right for you - Pink Parsnip offer every possible way to get you and your company online. There are so many options so we will explain the differences and find the right balance between cost and performance. To help we have given a description below of various options.
VoIP and Broadband - As with everything, the transmission of a VoIP call over the internet utilises bandwidth. As a call is two-way information sent in both directions, it is obvious that the emphasis on download for most products could be a problem here. Additionally, if the broadband connection is being heavily utilised for data, there might not be enough for the VoIP, so a dedicated connection is usually recommended. Even more so an uncontended assured product may be required.
ADSL - ADSL has been around for a long time and has seen several revisions in its time as speed has gradually increased. The standard offering these days is ADSL2+ which has a download speed of 24Mb and an Upload speed of about 1.3Mb
These speeds however are always stated as an “up to”, as varying factors can reduce the speed of the connection. The main factor being the distance of the customers’ premises from the actual telephone exchange because the signal breaks down over long distances..
ADSL Annex M - Works the same as ADSL however a portion of the download speed is traded off for upload speed, increasing to about 2.5Mb. An ideal line for a small VoIP phone system to sit on
FTTC - Often advertised as BT Infinity or SFBB (Super Fast Broad Band) it is often written as FTTC or Fibre To The Cabinet. This new addition to the broadband family offers speeds of up to 80Mb download and 20Mb upload. The difference is that the copper wire only needs to take a signal from the premises back to the first green cabinet in the street, a much shorter distance. From here it is converted and sent the rest of the way over a Fibre Optic connection, which is not affected by distance or signal breakdown.
FTTP - Similar to the above, however, this time the Fibre Optic cable reaches all the way to the actual customer’s premises giving up to 300Mb download and 30Mb upload. This package can be quite costly and availability is currently limited, so one to recommend on caution.
SDSL - Similar to ADSL - Symmetrical DSL works using very similar technology however the up and down speeds are as the name would suggest, the same. With a top speed of 2Mb it is a fairly redundant option however, it does work well over longer distances.
EFM - An EFM line is also symmetric. EFM makes use of a standard pair of telephone lines to achieve a connection, but the actual speeds are fairly low at around 2-5Mb. multiple pairs can be “bonded” together increasing the speed reaching around 40Mb, making it a flexible option for companies that are expanding. New technologies also make this fairly redundant however it is an uncontended product meaning it does have a niche position in the marked and again is ideal for VoIP.
Fibre or leased line - is a direct fibre connection purposely installed for the customer. Speeds run from 1 to 1000Mb in both directions. Installations can be costly with high “excess construction” charges. This product really is focussed for the high end corporate installations.