VOIP PHONE SYSTEMS

VoIP with Pink Parsnip

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VoIP is a complete communications service for your business that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. The service allows you, the administrator, to easily manage your environment whilst enabling your employees to maximise their productivity.

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The service has lots of clever features and an emphasis on control and administration through the web that takes the burden away from your IT team.

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VoIP is available with a comprehensive range of features as well as a range of additional bolt-on options.

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The benefits of VoIP

Features you can easily control - VoIP puts you in complete control of your phone system and comes with an extensive range of call handling and management features, all operated through an easy-to-use web interface.

Empower your staff with 'one number anywhere' - VoIP conveniently integrates your fixed and mobile capabilities so that you never miss a call. Callers need only dial one number to reach your desk phone and mobile phone simultaneously; ongoing calls can be moved seamlessly from one device to another without hanging up and a single voicemail box can be accessed from any device.

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An on-demand service with no hidden costs - As VoIP is hosted on your behalf, you only pay for what you need on a simple per-seat basis. As you’re not buying a PBX, there’s no major hardware investment and no financing costs to consider.

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Lower call costs - VoIP offers all the cost benefits of IP telephony including free site-to-site calls and cheaper call rates.

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Enables flexible working - VoIP helps businesses become more efficient by enabling flexible work environments through hot-desking, home working, and extending the service to mobile devices.

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Number choice - You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new numbers. Extend your business reach and use any local area number no matter where you are located. Have a London number in Leeds!

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A business continuity solution - Unexpected events such as snow, floods, strikes or utility roadworks won’t disrupt your business. Because VoIP sits in the cloud, the service provides business continuity features that allow your organisation to carry on making and taking calls, whatever the circumstances

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SOFT PHONE

use your office phone anywhere

What makes VoIP different?

Premium devices plus desktop and mobile clients - VoIP provides high standards of phone interoperability with its useful desktop and mobile clients plus a choice of premium devices from a range of manufacturers. 

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An easy-to-use web interface providing feature control and valuable - With an experienced in-house software development team, we can provide a positive user experience for both service use and performance monitoring.

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The Gamma IP network, reliable and secure - We lead on quality of service, scale and reliability.  In addition to the network, we can easily and quickly transfer your existing phone numbers onto the VoIP platform.

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Broadsoft call controller platform - Supporting millions of business users worldwide, the world's leading call controller platform from Broadsoft sits at the heart of VoIP  providing the broadest feature set and a sole focus on delivering the richest user experience in unified communications.

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Fixed and Mobile Convergence - Connect offers your business the power of our award-winning hosted phone system VoIP , with the flexibility of the Gamma mobile service. Integrated at network level, Connect extends the VoIP service onto your mobile devices allowing you to access a range of business-class features anytime, anywhere, regardless of device. The mobile becomes another Horizon endpoint, just like a desk phone. Mobile calls are carried and managed by the Gamma IP network and can be made using the mobile’s native dialler, without using your data bundle. Gain a complete view of all calls, fixed or mobile, across your entire business with Akixi call reporting.  See key call statistics in real-time for all devices, including mobiles, keeping you informed and allowing you to make better operational decisions. Access one visual voicemail for both fixed and mobile devices, allowing you to pick up and respond to messages from any location. In addition, the MyConnect companion app gives users easy access to service features and settings, including visual voicemail and number presentation, directly on their iOS or Android device.

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If your business relies on a mobile workforce, you’ll find Connect a great asset. With a simple price per user, you’ll also benefit from having just one provider and only paying for what you need. Connect makes your team more productive, your customer service more responsive and your costs more controllable.

VoIP Collaborate - With digital transformation high on the agenda, today’s businesses are looking to improve productivity, increase collaborative team working, attract more diverse talent and speed up business decisions. VoIP Collaborate offers services such as instant messaging and presence, voice, video, desktop and application sharing, and document sharing. Driven through a set of end-user applications for Windows, MAC, Android and iOS, it enables users to access business communications and collaboration services from their favourite devices - wherever they are.

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Fully integrated with the award-winning VoIP hosted PBX service, VoIP Collaborate supports all the features and functionality of the telephony service for a true unified communications experience.

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Improve the workplace and customer experience - have access to your business communication system wherever you are and be available to customers at all times. Streamline IT operations - control and admin through the portal and mobile soft client. Reduce costs and complexity - cut back on travel and work flexibly through hotdesking, home working or on the move.

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Boost business agility - Finding the right person and working wherever you are improves decision-making, customer interaction and overall efficiency.